Ensuring Your Safety
Medical Mistakes Can Happen
Health care professionals work hard to provide safe, quality care, but mistakes happen. Some experts believe that up to 98,000 people die each year from mistakes (medical errors) that could have been avoided. Many others may be less seriously injured.
For valuable information to protect you and your family from medical mistakes - see these materials provided by the Joint Commission.
Safe Use of Over-the-Counter Medication
Most minor ailments like common colds, viruses, cuts and bruises can be treated safely with over-the-counter medications. It is estimated that 70 percent to 90 percent of all illnesses in the United States are treated with OTC medications. There are over 100,000 to choose from. This brochure contains some important reminders for OTC Medications.
Communicating With Your Doctor and Others
You are not alone if you find things confusing at times. Your doctor, nurse, and pharmacist want you to get the information you need.
Every time you talk to them, use the Ask Me 3® questions to better understand your health:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
See the Ask Me 3 Web site for tips on preparing for your medical visits so that communication is clearer.
Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_8094_C.
This page last updated 10-01-2021.