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Better Hearing, Better Health
Your Excellus BlueCross BlueShield hearing aid benefit provides you with high-quality hearing aids and local professional care at a fraction of the cost. Most health plans—including traditional Medicare—don’t offer a hearing aid benefit, leaving you to pay $2,000–3,000 per hearing aid on the retail market.
Excellus BlueCross BlueShield’s in-network hearing aid benefit is offered through TruHearing, Inc., an independent company offering a network of audiologists and hearing aid providers.
2020 Hearing Aid Coverage
Your plan covers up to two hearing aids per year. (provided by an in-network TruHearing provider)
Note: Copays may vary for retiree plans offered through your former employer.
|Routine Hearing Exam |
Scheduled by TruHearing and
performed by a TruHearing provider.
|$45 Exam Copayment|
|TruHearing Advanced Features |
32 channels/6 programs/10 styles
|$699 Copayment per aid|
|TruHearing Premium Features |
48 channels/6 programs/10 styles
|$999 Copayment per aid|
Call TruHearing to learn more and schedule an appointment
1-855-205-5519 For TTY, dial 711
Hours: 8am–9pm, Monday–Friday
Your TruHearing Purchase Includes:
3 in-person, follow-up visits* with a local, in-network provider for fitting and adjustments
Extended 3-year manufacturer warranty for repairs and one-time loss and damage replacement
48 free batteries per aid included with non-rechargeable models
* Three follow-up visits must be used within one year after the date of initial purchase. Forty-five-day trial and hearing aid returns, repairs, and replacements subject to provider and manufacturer fees. For questions regarding fees, contact TruHearing customer service.
All TruHearing Hearing Aid Models Feature:
Latest technology for a more natural hearing experience
High performance in noisy situations
2.4 GHz wireless connectivity
Up to 10 styles in a variety of colors
** Hearing aids connect directly to iPhone®, iPad®, and iPod® Touch devices. Connectivity also available to many Android phones with use of a phone clip accessory.
Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_5994_C.
This page last updated 10-01-2019.