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Find a Pharmacy

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We have thousands of pharmacies to choose from in our nationwide network. A network pharmacy is a pharmacy that has contracted to participate in our network to provide you with covered prescription drugs. Our network has contracts with pharmacies that equal or exceed the CMS requirement for pharmacy access in your area. Our pharmacy network includes retail, home delivery, long-term care, home infusion and Indian/Tribal/Urban pharmacies. Generally, you must use network pharmacies to get your prescription drugs covered, except under non-routine circumstances. Quantity limitations and restrictions may apply.

What is a Preferred Pharmacy?

There are 65,000 pharmacies participating in our nationwide pharmacy network. The network also includes 35,000 pharmacies that are considered preferred pharmacies. You will save money using a preferred pharmacy because your copays will be lower for prescriptions on tiers 1 through 4. There will be a higher copay for prescriptions on tiers 1 through 4 (on average $5 more for each tier) if a standard pharmacy is utilized. 

Find the pharmacy that fits your needs below:

To obtain a list of network pharmacies, to find out if your pharmacy is in the network or to obtain order forms and information about filling your prescriptions by mail, call our Customer Care toll-free at 1-877-883-9577, (TTY/TDD 1-800-662-1220) 8 a.m. to 8 p.m. Monday - Friday. From Oct. 1 to Mar. 31, representatives also are available from 8:00 a.m. - 8:00 p.m., 7 days a week. 

Excellus BCBS’s pharmacy network includes limited lower-cost, preferred pharmacies. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1-877-883-9577 (TTY: 1-800-662-1220) or review the Provider/Pharmacy Directories.

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Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_5994_C.

This page last updated 10-01-2019.