Managing Conditions

Total Health Management

We can help you understand your condition, learn about treatment options, and understand the importance of following your doctor's plan. There are no additional fees to participate in these programs.

Call our Member Care Management Team at 1-800-860-2619 (TDD/TTY 1-800-662-1220) or email.
Hours: 8:00 a.m. - 4:30 p.m., Monday - Friday.

Managing Chronic Conditions

Home Management through

CareSight Program

Asthma

Learn about Asthma

Chronic Obstructive Pulmonary Disease (COPD)

Learn about COPD

Congestive Heart Failure

Learn about Heart Failure

Coronary Artery Disease (CAD)

Learn about CAD

Depression

Learn about Depression

Diabetes

Learn about Diabetes

Managing Complex Conditions

Cancer
HIV/AIDS
Mental Health & Substance Use
Metabolic Syndrome
Neuromuscular Conditions
Pain & Symptom Management
Rheumatoid Arthritis
Spinal Cord Injury
Stroke
Transplants
Traumatic Brain Injury

Additional Resources

Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_7465_C.

This page last updated 10-01-2020.