Managing Conditions
Total Health Management
We can help you understand your condition, learn about treatment options, and understand the importance of following your doctor's plan. There are no additional fees to participate in these programs.
Call our Member Care Management Team at 1-800-860-2619 (TDD/TTY 1-800-662-1220) or email.
Hours: 8:00 a.m. - 4:30 p.m., Monday - Friday.
Managing Chronic Conditions
Home Management through
Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Congestive Heart Failure
Coronary Artery Disease (CAD)
Depression
Diabetes
Managing Complex Conditions
Additional Resources
Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_8094_C.
This page last updated 10-01-2021.
