Medicare Star Ratings

Excellus BCBS is proud that our Medicare plans are among the most highly rated in the nation, and right here in upstate New York – our Members agree!

We hope these ratings help you feel more confident choosing a Medicare plan from Excellus BCBS – high quality coverage, care when you need it, and local support!

Thank you to our members for making this possible.

Our Plan Stars Ratings:


Every year, Medicare evaluates plans based on a 5-Star rating system.

What do star plan ratings mean to you?

The Star Ratings measure Medicare Advantage plans and how we help Members:

  • Stay Healthy
  • Manage Chronic (long-term) Conditions

They also measure:

  • Member Experience
  • Customer Service
  • Member Satisfaction

Our commitment to our members through preventive care, health and wellness and care management programs, as well as dedicated Medicare-only customer care advocates are just some ways in which we go above and beyond for our members.

Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_8830_M.

This page last updated 10-12-2022.


GDPR Notification Content