Medicare Star Ratings

Excellus BlueCross BlueShield is proud to be recognized for our consistent performance by the Centers for Medicare and Medicaid Services (CMS). This is the 11th consecutive year our Medicare Advantage plans have been ranked above average or higher.

We do our best every day to help you feel confident when choosing an Excellus BCBS Medicare Advantage plan.

Thank you to our members for recognizing our high-quality coverage and care, made possible with our local support.

Our Plan Stars Ratings


Every year, Medicare evaluates plans based on a 5-Star rating system.

What do Star Ratings mean to you?

The Star Ratings measure Medicare Advantage plans and how we help members:

  • Stay Healthy
  • Manage Chronic (long-term) Conditions
  • Member Experience
  • Customer Service
  • Member Satisfaction

Our commitment to our members through preventive care, health and wellness, and care management programs, as well as dedicated Medicare-only Customer Care Advocates are just some ways in which we go above and beyond for our members.

Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_9775_M.

This page last updated 10-18-2023.


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