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Need Help?

Speak with one of our dedicated Medicare Customer Care Advocates. From Oct. 1 - Mar. 31: advocates are also available weekends 8 a.m. to 8 p.m.

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What's New for 2020

Member Information


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About Us

Read more about our company.


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Need to Pay a Bill?

You can make a payment online or view address information to mail your bill.

Pay Bill

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Forms & Applications

Get a claim form, enrollment application or other form


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Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_5994_C.

This page last updated 10-01-2019.