Peace of mind when you need it right away
You can contact a nurse by phone anytime – 24 hours a day, seven days a week. Our specially trained registered nurses can provide support and education for members with chronic or complex health conditions or answers to more general health questions.
Key features
- Decision making support and education when you need it most
- Triage to appropriate level of care
- Information regarding diagnoses, medications, and treatment options
- Assistance with finding providers
- Nutritional information
- Referrals, as appropriate, into the Member Care Management program for enhanced care management
Ask a nurse today!
For immediate assistance: Call 1-877-222-1240 (TTY 711).
For non-urgent needs: Please complete the 24/7 Nurse form. All inquiries will be responded to within the next business day between 8 a.m. and 5 p.m.
The 24/7 Nurse Call Line is a service provided to our members to support their relationship with their health care providers. The information provided is intended to help educate members, not to replace the advice of a medical professional. If you are experiencing severe symptoms such as sharp pains, fever, loss of bodily function control, vomiting or any other immediate medical concern, dial 911 or contact a physician directly.
