Talking With Your Doctor
Take an active role in your health care. Make your doctor appointment a two-way conversation.
Your doctor is an expert on medical care, but you are the expert on YOU. By partnering with your doctor and building a good relationship, you can work together in determining the best treatment and medications for any illness or medical conditions you have. And don't forget to ask about preventive screenings!
Tips for your next appointment
Here are some tips to follow during your next appointment with your doctor or other health professional.
- Listen carefully to what your health professional says. Make sure you understand what you are told about any diagnosis or treatment.
- Print and bring a copy of the Provider Communications ChecklistOpens a PDF with you to help keep track of important health related conversations.
- Print and bring a copy of the Provider Communications ChecklistOpens a PDF with you to help keep track of important health related conversations.
- Print and bring a copy of the Provider Communications Checklist - PDF needed with you to help keep track of important health related conversations.
- Ask questions. If you don't understand something your health professional says, ask for it to be repeated in a different way.
- Be honest. If your values, beliefs, fears, or concerns may interfere with a treatment that is suggested, talk with your health professional about it. Other treatment options may be available.
- Remember to keep things on track and get the most out of your appointment. Write down your goals and questions for the visit.
Learn more
Learn more about how to make the most of your appointment.
Learn more about how to make the most of your appointment.
Learn more about how to make the most of your appointment - Healthwise link needed.
Excellus BlueCross BlueShield is an HMO/PPO/HMO D-SNP plan with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_11355_C.
This page last updated 10-01-2025.