Ask a Pharmacist
Our clinical pharmacists are experienced in answering your medication-related questions.
Important! If you have a question about your drug benefits or coverage, please contact Customer Care. This information is not intended to be used in place of medical advice from a doctor. Never change your treatment or medication regimen without first consulting your doctor.
A licensed, clinical pharmacist answers all questions. While we make every effort to answer your question as soon as possible, please allow 3 business days for a response.
Excellus BlueCross BlueShield is an HMO/PPO/HMO D-SNP plan with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_11355_C.
This page last updated 10-01-2025.
