Medication Synchronization

At Excellus BlueCross BlueShield, we’re collaborating with many pharmacies to provide an easy and convenient option to manage your prescriptions and stay on track with your medications.

Research shows that people who don’t refill their prescriptions on time are more likely to miss a dose which can lead to serious health conditions. If you’re juggling multiple prescription medications for yourself or someone you care for, it can be challenging to keep track of the refill dates for each prescription.

As an Excellus BCBS member, you have the option to synchronize your prescription refill schedule and pick up all your eligible prescriptions on a single, convenient day each month (or every three months if you have 90-day prescriptions).

Benefits of Medication Synchronization

  • Confidence knowing that you will have every medication you need, when you need them
  • Improves your ability to take medications as prescribed
  • Combines multiple calls and trips to the pharmacy into one easy trip
  • Provides an opportunity to meet with your pharmacist routinely and discuss your medications, side effects, dosages or any other questions you may have.

Next Steps

If you would like to sync the timing of your medication refills, contact your pharmacy. Your pharmacist will advise you if they offer this service. Pending participation, the pharmacist will sync your medication refills, set up a reoccurring pickup date and get you on track to better health!

Medication Synchronization FlyerOpen a PDF


Frequently Asked Questions

Most maintenance medications that you use to treat chronic conditions are your best option for medication synchronization. The requirements vary for controlled substances, “as needed” medications and one-time medications, such as antibiotics and would not be appropriate for medication synchronization.

Medication synchronization is provided at no cost for Medicare members who have a Part D plan with Excellus BCBS. For maintenance medications, your copays will be prorated as your medications are synched.

If you would like to sync the timing of your medication refills, contact your pharmacy. Your pharmacist will advise you if the pharmacy offers this service.

Yes. Your pharmacy will set up your refills for every 90 days for prescriptions you fill every three months.

The pharmacy will recommend a date and will work with you if the suggested date doesn’t work for you.

In most instances, the pharmacy will contact your provider for a new prescription.

Yes. If you would like to change the pickup date of your refills and switch your prescriptions from 90-day fills to 30-day fills, speak with your pharmacist. The pharmacist will work with you on choosing a new monthly pickup date.

It’s best to check with your pharmacy to determine if they can align prescriptions for each family member.

Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_8830_C.

This page last updated 10-01-2022.


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